Saved by His Grace

Legal Policies Bundle

Effective Date: May 21, 2026

Thank you for shopping with us — these policies are here to protect you and ensure a transparent, trustworthy experience. We are grateful for your support and honored to serve you.

Contents

Policy 1 — Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. Sharing Your Information

4. Cookies

5. Data Retention

6. Your Rights (Texas Residents)

7. Children’s Privacy

8. Security

9. Changes to This Policy

10. Contact Us

Policy 2 — Terms of Service

1. Acceptance of Terms

2. About Our Store

3. Eligibility

4. Products and Pricing

5. Orders and Payment

6. Intellectual Property

7. Prohibited Uses

8. Disclaimers and Limitation of Liability

9. Governing Law

10. Changes to Terms

11. Contact Us

Policy 3 — Shipping Policy

1. Order Processing Time

2. Shipping Methods and Delivery Times

3. Shipping Rates

4. Domestic Shipping

5. International Shipping

6. Order Tracking

7. Address Accuracy

8. Lost or Stolen Packages

9. Damaged Packages

10. Contact Us

Policy 4 — Return & Exchange Policy

1. Return Eligibility

2. How to Initiate a Return

3. Return Shipping

4. Refunds

5. Exchanges

6. Defective or Incorrect Items

7. Store Credit

8. Non-Returnable Items

9. Contact Us

Privacy Policy

Effective Date: May 21, 2026   |   Saved by His Grace   |   savedbyhisgrace.shop

At Saved by His Grace, we believe your trust is sacred. When you choose to shop with us, you are sharing information that helps us serve you better, and we take that responsibility seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or make a purchase. We are committed to handling your data with care, transparency, and integrity.

1. Information We Collect

When you interact with Saved by His Grace, we may collect the following types of information:

●     Personal Identifiers: Your name, email address, mailing address, and phone number, provided when you place an order or contact us.

●     Payment Information: Payment details are processed securely through Shopify Payments and trusted third-party processors. We do not store your full card details on our servers.

●     Order and Transaction History: Records of your purchases, order status, and related correspondence.

●     Device and Browsing Data: Your IP address, browser type, pages visited, and time spent on our site, collected via cookies and similar tracking technologies.

●     Voluntarily Submitted Information: Any information you provide through contact forms, product reviews, or customer service inquiries.

2. How We Use Your Information

The information we collect is used to serve you faithfully and operate our store responsibly. Specifically, we use your information to:

●     Process and fulfill your orders, including arranging shipment and delivery.

●     Send order confirmations, shipping updates, and customer support communications.

●     Send marketing and promotional emails — only with your consent. You may unsubscribe at any time using the link in any email we send.

●     Improve our website, product offerings, and overall shopping experience.

●     Comply with applicable legal obligations under Texas and federal law.

3. Sharing Your Information

Your personal information is not for sale — full stop. We handle your data with the same care we would want for our own. Specifically:

●     We do not sell, rent, or trade your personal information to third parties.

●     We share data only with trusted third-party service providers — including Shopify (our e-commerce platform), shipping carriers, and payment processors — solely as necessary to operate our store and fulfill your orders.

●     We may disclose information as required by applicable Texas law, federal law, or valid legal process (such as a court order or subpoena).

4. Cookies

●     We use cookies and similar tracking technologies to enhance site functionality, remember your preferences, and analyze traffic patterns.

●     You may manage, limit, or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Retention

●     We retain your personal data for as long as necessary to fulfill your orders, provide customer service, and comply with our legal obligations.

●     If you would like to request deletion of your personal data, please contact us using the information in Section 10 below.

6. Your Rights (Texas Residents)

If you are a Texas resident, you have the following rights regarding your personal information under applicable Texas privacy law:

●     Right to Know: You have the right to know what personal information we collect about you and how it is used.

●     Right to Delete: You have the right to request deletion of your personal information, subject to certain legal exceptions.

●     Right to Opt Out: You have the right to opt out of marketing communications at any time.

●     How to Exercise Your Rights: To exercise any of these rights, please contact us at support@sbhgdesigns.com. We will respond promptly and in accordance with applicable law.

7. Children’s Privacy

●     Our website and products are not directed to children under the age of 13.

●     We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will take appropriate steps to remove that data.

8. Security

●     We use industry-standard security measures, including SSL encryption and Shopify’s secure infrastructure, to protect your personal information.

●     However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we do our very best to protect your data, we cannot guarantee absolute security.

9. Changes to This Policy

●     We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.

●     Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, we’re here to help. Please reach out to us:

●     Email: support@sbhgdesgins.com

●     Website: savedbyhisgrace.shop

●     Mailing Address: Texas, USA

Terms of Service

Effective Date: May 21, 2026   |   Saved by His Grace   |   savedbyhisgrace.shop

Welcome to Saved by His Grace. We are so glad you are here. By accessing our website or placing a purchase, you agree to be bound by the following Terms of Service. Please read them carefully. These Terms are designed to protect both you and our business and to ensure every interaction with our store is fair, respectful, and clearly understood. If you do not agree with any part of these Terms, we kindly ask that you refrain from using our site.

1. Acceptance of Terms

●     By accessing or using the Saved by His Grace website — including browsing, creating an account, or placing an order — you agree to be bound by these Terms of Service and our Privacy Policy.

●     If you do not agree to these Terms, please do not use our website or purchase our products.

2. About Our Store

●     Saved by His Grace is a Texas-based online apparel store operated through the Shopify e-commerce platform.

●     Our products consist of faith-inspired apparel and accessories designed to encourage, uplift, and share the message of grace.

3. Eligibility

●     You must be at least 18 years of age to make a purchase on our website, or have the permission and supervision of a parent or legal guardian.

●     By using our website and placing an order, you represent and warrant that you meet this eligibility requirement.

4. Products and Pricing

●     Saved by His Grace reserves the right to modify product descriptions, pricing, and availability at any time without prior notice.

●     Colors and designs may appear slightly different on your screen due to variations in monitor and display settings. We do our best to represent products accurately.

●     We reserve the right to limit product quantities or refuse an order at our sole discretion, including in cases of suspected fraud or misuse.

5. Orders and Payment

●     All orders are subject to acceptance and product availability. We will notify you promptly if an ordered item is unavailable.

●     We accept major credit and debit cards, as well as PayPal, processed securely through Shopify Payments.

●     By placing an order, you represent that the payment information you provide is accurate, current, and that you are authorized to use the selected payment method.

6. Intellectual Property

●     All content displayed on the Saved by His Grace website — including but not limited to logos, product images, graphics, written copy, and design elements — is the exclusive property of Saved by His Grace.

●     No content may be reproduced, distributed, modified, or used in any form without our prior written permission.

●     Our designs are faith-based, original, and proprietary. We take intellectual property seriously and will pursue appropriate remedies for any infringement.

7. Prohibited Uses

When using our website, you agree that you will not:

●     Use the site for any unlawful purpose or in violation of any applicable local, state, or federal laws or regulations.

●     Attempt to gain unauthorized access to any portion of our website, server, or related systems.

●     Use, copy, or distribute any content from our site without our prior written permission.

●     Engage in any conduct that could damage, disable, or impair the site or interfere with any other party’s use of the site.

8. Disclaimers and Limitation of Liability

●     All products are provided “as is” without warranties of any kind, express or implied, except as required by applicable law.

●     Saved by His Grace shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our products or website.

●     In the event of any valid claim, our total liability to you shall not exceed the amount you paid for the specific order giving rise to the claim.

9. Governing Law

●     These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

●     Any dispute arising from or related to these Terms shall be resolved exclusively in the courts of the State of Texas.

10. Changes to Terms

●     Saved by His Grace reserves the right to update or modify these Terms of Service at any time.

●     Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.

11. Contact Us

For any questions or concerns about these Terms of Service, we’re here to help. Please contact us:

●     Email: support@sbhgdesgins.com

●     Website: savedbyhisgrace.shop

Shipping Policy

Effective Date: May 21, 2026   |   Saved by His Grace   |   savedbyhisgrace.shop

At Saved by His Grace, we want every order to arrive safely, on time, and exactly as you envisioned. This Shipping Policy outlines what you can expect from us once your order is placed. We appreciate your patience and your support, and we work hard to get your faith-inspired pieces to you as quickly and carefully as possible.

1. Order Processing Time

●     Orders are processed within 2–5 business days (Monday through Friday, excluding federal holidays).

●     Orders placed on weekends or federal holidays will begin processing the next available business day.

●     During high-volume seasons — such as major holidays, promotional sales, or special events — processing times may be slightly longer. We truly appreciate your patience during these seasons.

2. Shipping Methods and Delivery Times

The following shipping options are available at checkout:

●     All delivery times are estimates and are not guaranteed. Carrier delays, weather events, and other circumstances beyond our control may affect delivery timelines.

3. Shipping Rates

●     Shipping rates are calculated at checkout based on your order’s weight, dimensions, and destination.

●     Free standard shipping may be available on orders over a specified amount, as displayed at checkout. We love blessing our customers whenever we can!

4. Domestic Shipping

●     Saved by His Grace ships to all 50 U.S. states.

●     We are proudly based in Texas, and most domestic orders ship directly from our Texas location.

5. International Shipping

●     At this time, Saved by His Grace does not offer international shipping.

●     We hope to expand our shipping reach in the future — please stay connected with us for updates!

6. Order Tracking

●     Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

●     You may use your tracking number to monitor your shipment’s progress directly on the carrier’s website (USPS.com or UPS.com).

7. Address Accuracy

●     Please carefully review and confirm your shipping address at checkout before submitting your order.

●     Saved by His Grace is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

●     If you notice an error in your shipping address after placing your order, please contact us immediately at support@sbhgdesgins.com. We will do our very best to make corrections before your order ships, though we cannot guarantee changes can be made once processing has begun.

8. Lost or Stolen Packages

●     If your tracking information shows “Delivered” but you have not received your package, we ask that you first check with household members, neighbors, and your local post office, as packages are sometimes left in alternate locations.

●     If your package still cannot be located, please contact us within 7 days of the marked delivery date at support@sbhgdesgins.com. We will open a case with the carrier and work diligently on your behalf.

●     Please note that Saved by His Grace is not responsible for packages that have been confirmed as delivered by the carrier or for packages lost or stolen after delivery.

9. Damaged Packages

●     If your order arrives damaged, please photograph both the damaged item and the packaging immediately upon receipt.

●     Contact us within 48 hours of delivery at support@sbhgdesgins.com with your order number and photos.

●     We will review your claim and work with you toward a fair and prompt resolution. We want every item to reach you in perfect condition.

10. Contact Us

Have a question about your shipment? We’re here to help!

●     Email: support@sbhgdesgins.com

●     Website: savedbyhisgrace.shop

Return & Exchange Policy

Effective Date: May 21, 2026   |   Saved by His Grace   |   savedbyhisgrace.shop

Your satisfaction matters deeply to us. At Saved by His Grace, we want you to love every item you receive, and we stand behind the quality of everything we offer. If something is not quite right, please do not hesitate to reach out — we are here to make it right. This policy outlines how to initiate a return or exchange and what you can expect from the process.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

●      The return request must be initiated within 30 days of the confirmed delivery date.

●      Items must be unworn, unwashed, and in original condition with all tags attached.

●      The following items are not eligible for return:

○       Final sale or clearance items (clearly marked at the time of purchase)

○       Gift cards

○       Personalized or custom-made orders

○       Items not meeting the condition requirements listed above

2. How to Initiate a Return

●     To begin a return, please email us at support@sbhgdesgins.com with your order number and the reason for your return.

●     Once your request is reviewed, we will provide you with a Return Authorization and detailed return instructions.

●     Please do not send items back without a Return Authorization, as returns sent without prior approval may not be accepted and cannot be guaranteed a refund.

3. Return Shipping

●     Customers are responsible for the cost of return shipping, unless the return is due to a defective item or an error made by Saved by His Grace.

●     We strongly recommend using a trackable shipping method when sending a return. Saved by His Grace is not responsible for return packages that are lost in transit.

4. Refunds

●     Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund via email.

●     Approved refunds will be processed to your original payment method within 5–7 business days of approval. Processing times may vary depending on your financial institution.

●     Please note that original shipping charges are non-refundable.

5. Exchanges

●     We happily accept exchanges for a different size or color of the same item, subject to current availability.

●     To request an exchange, please email us at support@sbhgdesgins.com with your order number and the details of the item you would like in exchange.

●     If the requested exchange item is no longer available, we will issue a store credit or a full refund — whichever you prefer.

6. Defective or Incorrect Items

●     If you received an item that is defective, damaged upon arrival (not due to shipping), or not what you ordered, please contact us within 48 hours of delivery at support@sbhgdesgins.com.

●     Please include clear photographs of the defect or incorrect item along with your order number.

●     In these cases, Saved by His Grace will cover all return shipping costs and will send a replacement or issue a full refund at no cost to you. We are sorry for any inconvenience and will make it right.

7. Store Credit

●     In certain cases, store credit may be issued in lieu of a refund, such as when a return is approved outside the standard return window or when an exchange item is unavailable.

●     Store credit is valid for 12 months from the date of issue and may be applied toward any future purchase at Saved by His Grace.

8. Non-Returnable Items

For clarity, the following items cannot be returned under any circumstances:

●     Gift cards

●     Final sale or clearance items (clearly marked as such at the time of purchase)

●     Personalized or custom orders

●     Items that have been worn, washed, or are missing original tags

●     Items returned without a valid Return Authorization

9. Contact Us

We are here to help, and we mean it. If you have any questions or concerns about a return or exchange, please reach out — we will do everything we can to ensure your experience with Saved by His Grace is a positive one.

●     Email: support@sbhgdesgins.com

●     Website: savedbyHisgrace.com

© 2026 Saved by His Grace. All rights reserved.  |  Texas, USA  |  savedbyhisgrace.shop

These policies were last reviewed and updated on May 21, 2026. Thank you for being part of our community — we are grateful for your trust and your support.

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